Privacy Policy — Design Your Life

Last updated: [10/11/2025]

1. Who we are

Design Your Life is a group coaching programme based in London, United Kingdom.
We are committed to protecting your privacy and handling your personal data transparently and in compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (EU GDPR).

Data Controller:
Design Your Life, London, UK
Email: Neil@neilmitchell.co.uk

2. What personal data we collect

We may collect and process the following information about you:

  • Identity Data: your name

  • Contact Data: your email address and phone number

  • Marketing Preferences: your consent and communication preferences

  • Technical Data: (if applicable) IP address, browser type, and usage data via cookies or analytics tools

3. How we use your information

We use your personal data to:

  • Provide information about our coaching programmes

  • Respond to your enquiries and communicate with you

  • Send marketing emails or text messages (only if you have opted in)

  • Improve our website, services, and customer experience

We will only use your personal data where we have a lawful basis to do so, which includes:

  • Your consent (for marketing communications)

  • Performance of a contract (if you sign up for our services)

  • Legitimate interest (to grow our business and understand our audience)

4. Marketing communications

You can opt in to receive updates and marketing messages from us.
You can withdraw your consent or unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us via the website contact us page.

5. How we store and protect your data

We take appropriate technical and organisational measures to keep your personal data secure.
Your data is stored on secure servers and only accessible to authorised team members.
We will not keep your data longer than necessary for the purposes described in this policy.

6. Sharing your information

We do not sell your personal information.
We may share your data with trusted third-party service providers who help us operate our business (e.g., email marketing tools, web hosting providers), but only when necessary and under strict data protection agreements.
If we transfer your data outside the UK or EU, we ensure adequate safeguards are in place (such as Standard Contractual Clauses).

7. Your data protection rights

Under data protection law, you have the following rights:

  • Access – request a copy of your personal data

  • Rectification – correct inaccurate or incomplete information

  • Erasure (“Right to be Forgotten”) – request deletion of your data

  • Restriction – limit how we use your data

  • Data Portability – request transfer of your data to another organisation

  • Objection – object to data processing (especially for marketing)

  • Withdraw Consent – withdraw consent for marketing at any time

To exercise any of these rights, contact us via our website contact us page.

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://www.ico.org.uk

8. Cookies and tracking

Our website may use cookies or similar technologies to improve your experience, analyse site usage, and support marketing activities.
You can manage or disable cookies in your browser settings.
See our Cookie Policy for more details.

9. Changes to this policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “last revised” date.

10. Contact us

If you have questions about this Privacy Policy or your data, please contact:

Email: neil@neilmitchell.co.uk